Get Quotes from Top Locksmiths in Charlotte, NC

Questions to Ask Before Hiring a Lock Smith or Pop a Lock in Charlotte

Whether you are upgrading your locks after a burglary incident, replacing a missing key, repairing a broken lock, or found yourself accidentally locked out of your home, office, or car, do not just settle for anyone claiming to be a locksmith in Charlotte. North Caroline is one of the fifteen US states that regulate the locksmith trade. Hence, ensure that your locksmith is licensed by the NC Locksmith Licensing Board, insured, and can answer the following questions satisfactorily:

Are You Licensed to Practice as a Locksmith in Charlotte?

Locksmiths in Charlotte must have a valid license issued by the North Carolina Locksmith Licensing Board before offering their services in the city. Likewise, locksmith apprentices must have licenses before working with a locksmith company. Failing to obtain a license before offering services in the city makes the locksmiths liable for the violation, punishable by the payment of a fine, jail term or both.

To obtain an apprentice license, applicants can complete an application for an apprentice license online or fill out and submit an apprentice license application form via mail to:

North Carolina Locksmith Licensing Board
P.O. Box 10972
Raleigh, NC 27605
Phone: (919) 838–8782

Interested individuals can get an apprentice locksmith license if they meet certain eligibility requirements, which include:

  • Be at least 18 years.
  • Be of good moral and ethical character, as evidenced in part by submitting to a criminal history record check
  • Pay a licensing fee

Once an apprentice locksmith secures a license, they can practice under the supervision of a licensed locksmith. An individual who has been granted an apprenticeship may not hold the apprentice title for more than three years. To become a locksmith, the apprentice can complete an application online and upload all applicable documents electronically. Alternatively, applicants can fill out and submit a Locksmith License Application form via mail to the above address.

In addition to the application form, a locksmith must pay a license fee and complete a criminal background check through the North Carolina State Bureau of Investigation. This process is carried out by completing a livescan of your fingerprints at a Charlotte law enforcement agency. If the applicant is not a resident of Charlotte or any other city in North Carolina, they must enclose a completed fingerprint card with their application form. Finally, the apprentice must also pass the exam administered by the state. If they fail to do so within three years, they will not be able to practice as a licensed locksmith. The exam costs $200, and it will test the applicant's skills and knowledge about the laws applicable to the locksmith profession and their knowledge of the industry.

Locksmiths in Charlotte are required to display their licenses at their offices prominently. They must also include their locksmith license in their advertisements. To learn more about Charlotte locksmiths' requirements and licensing process, contact the North Carolina Locksmith Licensing Board at (919) 838–8782. You can also use the Locksmith Licensing Boards to verify a license platform to confirm that the locksmith you are hiring has the proper license.

Do You Hold Any Certification as a Locksmith?

When choosing a Charlotte locksmith, it is important to consider their professional credentials and licensing status. Locksmiths who hold certifications or are a member of reputable trade associations are typically better trained and more competent than their counterparts. The other advantages these types of locksmiths have to include the following:

  • Access to state-of-the-art equipment, advanced tools, and premium lock products
  • Access to better insurance options
  • Access to regular updates on the latest technological developments and advancements in locks and security systems
  • Access to good educational resources.

An organization's certification guarantees that a locksmith is highly trained and competent. This level of professional certification usually makes them more dependable and respected than their uncertified counterparts. In Charlotte, a professional locksmith can usually expect to receive certification from various organizations, such as the American Association of Locksmiths, the North Carolina Locksmith's Association, and the Society of Professional Locksmiths. Some of the certification programs offered by these organizations include:

  • Fundamental Locksmith Certification
  • Registered Locksmith Certification
  • Certified Professional Locksmith Certification
  • Certified Master Locksmith Certification
  • Certified Automotive Locksmith Certification
  • Certified Professional Safe Tech Certification
  • Certified Master Safe Tech Certification
  • Certified Forensic Locksmith Certification
  • Institutional Certified Professional Locksmith Certification
  • Certified Electronic Locksmith Certification
  • Certified Institutional Lockshop Manager Certification

Note that when a locksmith claims to be a member or possesses certifications from a trade association, it is best to always request proof of certification before completing the hiring process. Also, ensure you authenticate this proof with the relevant association.

How Much Do You Charge Compared to Other Locksmiths in the City?

In Charlotte, you can expect to pay around $100 to $250 for a locksmith service. However, the actual fee you will pay for a locksmith service will depend on various factors, such as:

  • Trip fees
  • The time of day
  • The urgency of the job
  • The type of lock involved
  • The complexity of the job
  • Your location within the city
  • The exact nature of your required service

It is important that you get and compare rates from multiple locksmith companies in the city before choosing a preferred locksmith for your job. Doing so will allow you to avoid getting overcharged by a dishonest individual. Also, be wary of dishonest providers who will try to get their clients by charging them significantly lower rates, then intentionally inflating them once the job is completed.

What Kind of Locksmith Services Do You Offer?

In Charlotte, skilled locksmiths can offer their clients a wide range of services, like lock re-opening, installation, and repair. These include:

  • High-security lock installations
  • Building lockout services
  • Car lockout services
  • Auto and motorcycle lock services
  • Door and window lock repair
  • Electronic access installation
  • Smart lock installations
  • Safe selection and installation
  • Safe unlocking and repair
  • Access system installation, replacement, and repair
  • Mobile locksmith services
  • Emergency locksmith services
  • Key replacements
  • New lock installations
  • Key cutting and copying
  • Key impressions and lock picking
  • Re-keying
  • Home and office security lock upgrades
  • Forensic locksmith services
  • Existing lock repair
  • Broken key removal

Before hiring a locksmith, it is important that you confirm that they have the necessary equipment, tools, and expertise to carry out the work that you need properly. Also, it is important to know and agree on the price you will be expected to pay for the services before work commences. Ensure that all assurances, promises, and work outlines are included in the service contract between you and the locksmith. This helps avoid tension and misunderstanding with the locksmith at the end of the day.

Listed below are average price ranges for commonly requested locksmith services in Charlotte:

Estimates for home/building locksmith services based on the type of service:

Key duplication
$10 - $25
House/building lockout
$50 - $200
Door lock repair
$50 - $200
Door lock installation
$100 - $350
Key extraction
$50 - $200
Key replacement
$70 - $130
Rekeying house locks
$75 - $175
Safe opening
$150 - $450
Changing locks
$150 - $575
Filing cabinet lock replacement
$55 - $85
Mailbox key replacement
$55 - $95
Auto locksmith services
$20 - $350
Emergency services (in addition to regular charges)
$100 - $300
Source: U.S. Bureau of Labor Statistics

Estimates for locksmith services based on the type of lock being installed/replaced (materials only):

Sliding Door
$20 - $320
Knob
$25 - $65
Privacy
$25 - $65
Padlocks
$30 - $80
Deadbolts
$40 - $85
Lever
$65 - $95
Smart
$100 - $550
Pocket
$100 - $240
Keyless
$150 - $350
Touchpad
$180 - $275
Electronic
$200 - $500
Grip Set
$235 - $580
Fingerprint
$250 - $515
Mortise
$300 - $500
Door latch guard
$50 - $150
Source: U.S. Bureau of Labor Statistics

Estimates for locksmith services based on the locksmith's expertise/level of experience

Sliding Door
$20 - $320
Apprentice
$50 - $75
Journeyman
$75 - $105
Master
$110 - $165
Trip fees
$25 - $100
Source: U.S. Bureau of Labor Statistics

Do You Provide Auto Locksmith Services in Charlotte?

In the United States, one in eight vehicle thefts is caused by the driver leaving their keys or a device known as a fob inside their vehicle. Getting locked out of your vehicle can be a frustrating experience, as it compromises the security of the car and its contents. Getting in touch with a local auto locksmith immediately is important to resolve any issues related to your vehicle's keys or other similar issues. Hiring a professional locksmith with the proper skills and experience to regain entry to your car can be very helpful in these situations.

When dealing with the issue of lost or broken keys for a motorcycle, it is important to contact a professional motorcycle locksmith. This is because, unlike other types of vehicles, motorcycle manufacturers use a unique coding system different from what other types of keys use. The locksmith will need the right tools and knowledge to cut new keys, even if you have the original key. Make sure that the professional motorcycle or auto locksmith you choose has the necessary skills and knowledge to handle the issue. Also, confirm that they are knowledgeable about the make and model of your vehicle.

These are some of the services that are commonly provided by car and motorcycle locksmith companies in Charlotte, as well as cost estimates for these services:

Key duplication
$10 - $50
Rekeying
$40 - $150
Car lockout
$85 - $165
Key extraction
$50 - $200
Door lock repair
$50 - $175
Car ignition repair
$150 - $350
Changing locks
$50 - $175
Transponder key reprogramming
$50 - $225
Keyless fob replacement
$150 - $300
Key replacement
$75 - $285
Bike lock change
$70 - $150
Motorcycle key replacement
$85 - $120
Car door and truck lock repair
$50 - $250
Motorcycle seat lock repair/replacement
$10 - $40
Motorcycle steering/wheel lock repair/replacement
$20 - $50
Motorcycle gas cap lock repair/replacement
$10 - $25
Mobile services
$100 - $250
Source: U.S. Bureau of Labor Statistics

Do You Provide Emergency Locksmith Services?

When you have lock emergencies, it is important that you seek the services of a local Charlotte locksmith. They can respond quickly to provide you with the best possible service. Examples of these emergencies include:

  • Your home was burgled
  • You have misplaced your keys
  • Your keys were stolen
  • You are moving into a new home
  • Your key gets broken inside the lock
  • Your access control system is malfunctioning
  • You have forgotten your safe combination
  • You locked your keys in your home or car
  • You are locked out of your home or car
  • You suspect that someone has gained unauthorized access to your private space

When dealing with lock emergencies, it is important to hire a licensed and experienced locksmith who can immediately respond to your location and address the issue without delay. To find a qualified emergency locksmith near you, you can look through online directories operated by organizations such as the Better Business Bureau and Associated Locksmiths of America. Keep in mind that these emergency services often come with additional charges.

Mobile locksmith services are also available when dealing with key emergencies. These types of providers operate out of mobile workshops, and they can provide you with a variety of emergency services:

  • 24/7 availability
  • Faster response times
  • Better accessibility to your location
  • No towing for car-related emergencies
  • More efficiency and experience due to the high volume of jobs typically received

Some companies provide various options to store and create digital copies of your keys. You can also rely on local and national 24-hour locksmith self-service companies such as Mr. Lock, KeyMe, and MinuteKey to handle lock emergencies. However, there are some downsides to using these types of services:

  • You may not be able to access any available self-service kiosks near the location of your emergency.
  • You risk providing strangers with unauthorized access to digital copies of your key.
  • The self-service kiosk may be unable to duplicate your key type immediately. This is usually the case for high-security keys.

You should retain the details of the two or three providers you can rely on in case you need a locksmith if you are not comfortable using self-service kiosks or mobile locksmith services.

Besides having a reliable and experienced locksmith, you can also reduce the likelihood of lock emergencies by following these simple steps.

  • Get spare keys
  • Install smart locks
  • Properly maintain your locks
  • Use lockboxes to avoid lockouts
  • Keep proper track of all your keys
  • Get locks that fit your lifestyle and familiarize yourself with their features

Do You Provide Smart Lock Services?

Smart locks can be either Bluetooth or Wi-Fi enabled, and they usually require a fingerprint, voice prompt, or an app to access them. Unlike traditional locks, smart locks do not utilize a traditional mechanism. A professional locksmith must have the necessary knowledge and skills to work these devices. A skilled locksmith must have the programming and I.T. skills to deal with smart locks effectively.

Despite the advantages of smart locks, they have some disadvantages. Nonetheless, more homeowners in Charlotte are replacing their traditional locks with smart ones due to convenience. In 2021, over 11 million households in the U.S. had reportedly installed smart locks.

Pros of having a smart lock Cons of having a smart lock
Ease of entry Reliance on phones and networks
Convenience due to remote locking and unlocking Reliance on batteries that need constant recharges
Enhanced security and safety Susceptible to hacking
Protection from lock picking High cost of installation
Connectivity with the rest of your home smart devices

If you have got a damaged or hacked smart lock or have been locked out because of a battery drain, it is important to ensure that the locksmith's skills are up to the task. Besides having the necessary equipment and experience to open the lock, the skilled locksmith also needs to be knowledgeable about the various technologies used by the manufacturer. Common technologies manufacturers use include:

  • A mobile app as a digital key to unlock a door wirelessly
  • A fingerprint sensor with biometrics for authorization to unlock the door
  • A programmable numeric keypad with a PIN code to unlock a door

Some companies in the U.S. make smart locks that combine these technologies to allow users to access their doors using different methods. Leading smart lock manufacturers in the U.S. include:

  • August
  • Schlage
  • Lockly
  • Yale
  • Kwikset
  • Ultraloq
  • Level
  • Wyze

Do You Conduct Background Checks on Your Employees?

Locksmiths companies in Charlotte often conduct the following background checks on their potential employees to ensure they are qualified:

  • Criminal record checks: This type of background check is usually carried out to check the criminal backgrounds of the individuals hired by a locksmith. It involves contacting various federal, state, and local agencies to see if the individual has prior convictions or pending/ongoing court cases.
  • Civil court checks: This process also involves checking the court systems for non-criminal judgments and claims filed against the potential employee.
  • Credit checks: This process usually involves checking the potential employee's credit history. It can also include checking the debts and collections of the individual and recent inquiries.
  • Driving record checks: This type of background check is usually conducted for employees operating company vehicles. It involves making sure that the individual has a valid driver's license. It can also check their driving histories for past offenses such as driving under the influence and license suspensions.
  • Drug screening: These screenings are usually conducted regularly to test the potential employee for drug use. Many locksmith companies in Charlotte conduct drug screenings for their employees.
  • Education and employment verification: This process validates the potential employee's educational background, experience, and employment history.
  • International background checks: This process is carried out for employees who have previously resided, studied, or worked outside the U.S.

In Charlotte, a licensed locksmith has to undergo a background check before being allowed to operate. This process is carried out when obtaining a license from the North Carolina Locksmith Licensing Board. In addition, it is also important that the company thoroughly vet its employees. You should also conduct a background check on the locksmiths you are planning on hiring. Doing this ensures that only reputable and trustworthy individuals can access your personal belongings and space. It also reduces the likelihood of crimes such as robbery and theft.

As such, when dealing with a locksmith in Charlotte, ensure that the company has been thoroughly vetted and verified. Request the name and description of these locksmiths, and you should also ask for their I.D.s to confirm their authenticity. You can also conduct a personal background check on the locksmiths and companies you are considering working with.

  • Searching local police court and correctional facility records, and other available public records
  • Utilizing reliable background check websites and services
  • Asking the locksmiths for references of past clients that can vouch for their service delivery and quality
  • Looking the locksmiths up online via websites like the Better Business Bureau, Yelp, Google Review, and other similar third-party review websites and social network platforms

Do You Provide a Warranty for Your Locksmith Services?

A warranty is important for any service as it guarantees that the work was done properly and that the project will perform as expected. Although these can be implied or spoken, hiring a locksmith that provides written coverage is still a good idea. This way, you can clearly understand the terms and conditions of the contract to avoid voiding it.

In Charlotte, there are two types of warranties that a professional locksmith can provide:

  • Manufacturer's Warranties: These types of warranties cover the materials used during the work and usually last for a year. If you have any issues with the lock that you are using, you should contact the manufacturer directly. Hiring a locksmith is very important as they usually use high-quality products, eliminating the possibility of issues arising.
  • Workmanship Warranties: These types of warranties cover the work the locksmith does, and they guarantee that the locks were installed according to the manufacturer's specifications. Similar to the manufacturer's warranty, workmanship warranties also have a certain time frame that the locksmith can determine.

Although the terms and conditions of these warranties vary depending on the type of work that the professional locksmith provides, they generally are voided under certain circumstances like:

  • The product was not installed per the manufacturer's requirements.
  • The product was damaged due to negligence, misuse, or vandalism.
  • The product was damaged as a result of natural disasters.
  • The product is repaired or replaced by a different locksmith or company instead of the one that initially handled the installation or replacement of the lock.

As such, when hiring a professional locksmith, it is important that you thoroughly understand the terms and conditions of the warranties.

Do You Carry the Necessary Insurance Policy for Locksmiths in Charlotte?

There are many risks associated with working in the locksmith industry, and it is not uncommon for professionals to encounter problems such as:

  • Electrocutions and electric shocks
  • Injuries from metal shavings and splinters
  • Exposure to lead, metal dust, and other harmful substances
  • Cuts, tears, abrasions, and lacerations from hand and power tools
  • Noise pollution from repeated exposure to key-making machines and other similar loud equipment

It is always recommended to hire a properly insured locksmith to protect you from any liability issues that may arise during the installation, repair, or replacement of your locks. This type of insurance also helps minimize the financial burden you may have if your locks get damaged during the job. Note that per state law, all Charlotte locksmiths are required to carry workers' compensation insurance for their employees. Apart from the mandatory insurance, you should also check if they have general liability insurance for bodily injury and property damage. Likewise, confirm if they have professional liability insurance to cover defects caused by the locksmith's negligence, errors, or improper service delivery.

Before you start working with a locksmith, make sure that you request the necessary proof of insurance. This can be done by asking for their insurance certificate and contacting their provider. Also, ensure that the company's general liability policy has adequate limits for the scope of your work. To find out more about the state-mandated workers' compensation insurance requirements, you can contact the North Carolina Industrial Commission by calling (919) 807-2501 or toll-free number (800) 688-8349.

How to File a Complaint Against a Bad Locksmith in Charlotte

In Charlotte, complaints about bad locksmiths can be made to the North Carolina Department of Justice and the North Carolina Locksmith Licensing Board.

Charlotte residents are often tricked into paying for locksmith services by con artists and dishonest operators. These individuals often use dubious tactics and schemes such as:

  • Insisting on cash payments or total cost upfront before providing required services
  • Stealing private information and other valuables from clients
  • Using official-looking fake websites and low advertised rates to lure clients
  • Utilizing high-pressure sales tactics to convince clients to pay for unnecessary services
  • Abandoning the work midway and usually leaving a shoddily installed or replaced lock behind
  • Using substandard products for the job even after charging premium rates for high-quality products

Home improvements are among the most common complaints that the Department of Justice in North Carolina receives. In 2019, the agency received over 1,200 such complaints. Similarly, the North Carolina Locksmith Licensing Board gets an average of 100 complaints annually.

In October 2021, a contractor was charged with fraud after he failed to finish a job despite taking over $13,300 from a client. According to a local news network, WBTV, several other clients also had issues with the contractor. Likewise, in July 2019, WSOC-TV reported that a Charlotte resident complained about a locksmith who told her it would cost about $50 but ended up charging almost six times that, about $279. When choosing a locksmith in Charlotte, it is important to consider the following precautionary tips. Doing so will help avoid getting lured into a scam by con artists, fraudsters, and other unethical individuals:

  • Avoid locksmith companies that use generic terms and sound vague.
  • Get referrals from friends and relatives to find a reputable locksmith in the city. You can also use directories of organizations like the Associated Locksmiths of America and the Better Business Bureau.
  • Make sure that they have the necessary licenses and are insured.
  • Always get and compare rates from multiple companies before hiring a locksmith. Do not hire a company that advertises rates that are too good to be true.
  • Do not hire a company that demands full payment upfront. Also, avoid companies that insist on cash or debit card transactions.
  • Never hire a company that uses an 800 number instead of a local phone number.
  • Never hire locksmiths that do not have a verifiable office address.
  • Never hire locksmiths who try to drill your lock. Most legitimate and professional companies have the necessary equipment and skills to unlock doors without damaging them.
  • Make sure that the company's branding is visible. Do not hire a locksmith who shows up in an unmarked vehicle.
  • Always ask for and check references.

You can file a consumer complaint online against a locksmith with the North Carolina Department of Justice. You can submit a General Consumer Complaint Form and relevant supporting documents online. You can also file a complaint with this office by calling the toll-free number 1-877-5-NO-SCAM for callers within North Carolina and (919) 716-6000 for callers outside the state.

You can also file a complaint with the North Carolina Locksmith Licensing Board via email.

Unfortunately, these organizations are not guaranteed to provide financial compensation to victims of locksmith fraud. Nonetheless, if you are dissatisfied with the resolution, you can file a lawsuit against the locksmith in the Mecklenburg County Court. If you are planning on suing a locksmith, you should seek proper legal advice from a lawyer to know your options. You can contact the Mecklenburg County Bar Association's Lawyer Referral Service to find a lawyer in Charlotte.