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Get Quotes from Top Plumbers in Winston Salem, NC

Questions to Ask Before Hiring a Plumber in the City of Winston-Salem

Contracting handymen or unqualified plumbers in the City of Winston-Salem may cost far more than the cheap bill you are given for an installation or repair. Improperly fixed plumbing fixtures will leak and leakages like this waste up to 90 gallons of water per day adding more than 10 percent to your water bill. When you are installing new plumbing fixtures or repairing old ones in the city, hire a licensed and insured plumber who is conversant with the Winston-Salem plumbing code. A qualified plumber will not only be saving you money fixing undetected leaks, the professional may also earn returns on bill adjustments from the Winston-Salem/Forsyth County Utilities. However, before you settle for any plumber in the city, ask the following questions to ascertain you are dealing with the best hand:

Are You Licensed to Practice as a Plumber in the City of Winston-Salem?

Plumbers in Winston-Salem are expected to possess a valid license before contracting to carry out any plumbing work in the city, and these licenses are issued by the North Carolina State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors. The state licensing board provides licenses under different categories for plumbers within the city, which are:

  • P-I (Plumbing-Class I) Contractor: This license permits the bearer to carry out work on potable water and drain, waste or, vent piping systems in any industrial, commercial or residential building.
  • P-II (Plumbing-Class II) Contractor: This license permits work on potable water and waste, drain, and vent piping systems in single-family detached dwellings only.
  • RLP (Restricted Limited Plumbing) Contractor: This license permits work on exterior building sewer piping, exterior water service piping of no more than 2 inches, exterior backflow preventers on piping that is 2 inches or less, and water filtration systems.
  • Plumbing Technician: This license is only valid for subcontractors and it permits work on potable water and drain, waste, or vent piping systems.
  • SLGT-P (State & Local Government Technician - Plumbing): This license is only issued to state or local government employees and permits work on potable water and piping of vents, drains, or waste systems.
  • PEIT-P (Private Educational Institution Technician - Plumbing): This license is specifically for employees of private educational institutions and permits work on piping systems of drains, vents, and waste as well as potable water. This license does not allow the holder to bid for and collect contracts.

Note that separate licenses are issued to persons that work on water heaters and air conditioners as well as persons that work on fire sprinklers.

To become a licensed plumber under any of the aforementioned categories, plumbers will be required to meet specific requirements applicable to the license category and sit an examination. These requirements usually include applying for a licensing examination online, successfully passing the exam, and submitting a Licensing Activation Form before obtaining the requested license. Applications for exams may also be made by sending a completed licensing form to the State Board at

State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors
1109 Dresser Court
Raleigh, NC 27609-7302

You can verify the license of a plumber in Winston-Salem using the Verify License Search portal maintained by the North Carolina State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors for this purpose.

How Much Do You Charge Compared to Plumbers in the City of Winston-Salem?

To ensure that you have the right plumber and pay the right amount to get your plumbing problem fixed, you should make sure that you get estimates from more than one source before deciding. Plumbers in Winston Salem charge different prices based on a variety of factors. Some of these factors include the cost of materials, the cost of obtaining a permit, the complexity of the problem, and the amount of time required to fix the job.

A plumber in the City of Winston-Salem earns an annual average wage of $60,410. Below is a breakdown of the Average hourly wages for plumbers in Winston-Salem compared with plumbers in other parts of North Carolina and other major cities in the country:

Winston-Salem Plumbers Hourly Average Wage
$29.04
North Carolina Plumbers Hourly Average Wage
$21.69
Raleigh Plumbers Hourly Average Wage
$21.78
Houston Plumbers Hourly Average Wage
$26.71
Philadelphia Plumbers Hourly Average Wage
$33.19
Phoenix Plumbers Hourly Average Wage
$25.87
Boston Plumbers Hourly Average Wage
$40.46
Source: U.S. Bureau of Labor Statistics

Do You Comply with the City of Winston-Salem Building Code for Plumbing?

The Winston-Salem Building Code is a set of rules and regulations that governs all construction and building-related work, including plumbing work, that is done within the city. This code is designed to ensure the health and safety as well as the public welfare of residents of the city. The building code prescribes the requirements for fees, inspections, and permit applications for plumbing within the city. When you hire a plumber, it is important that the plumber you hire is conversant with the city's building code. A failure to adhere to the city's building code when carrying out repairs or inspections could result in penalties for you and more money spent on rectifying the problem. A good way to ensure that you hire only plumbers that are familiar with the city's building code is to hire properly licensed plumbers. You can contact the Winston-Salem Planning and Development Services Department at (336) 747-7040 for more information regarding the city's building code.

Will You Get the Plumbing Permits as Required by the City of Winston-Salem Code?

In compliance with the Winston Salem Building Code, plumbers that intend to carry out work on commercial and multi-family buildings, as well as single-family dwelling units, must obtain permits from the Winston-Salem Planning and Development Services Department. However, repairing or changing plumbing fixtures in your home does not require a permit. You can obtain a permit from the Inspections Division of the Winston-Salem Planning and Development Department online using the BuildIT portal provided by the Department for this purpose. Alternatively, you can make an application by downloading and completing a plumbing permit application which is to be sent by mail to the division at

City of Winston-Salem Inspections Division,
100 E. First Street,
Suite 328
Winston-Salem, NC 27101

After the completion of your project, the Inspections Division will need to conduct a review to ensure that you adhered to the building code. You can contact the Inspections Division at (336) 727-2624 for any inspection or permit-related inquiries or visit the Divison in person for inquiries.

What Kind of Plumbing Services Do You Offer?

There are a variety of services that plumbers in Winston-Salem offer, so it is important that you ensure that any plumber you decide to hire is one that is capable and duly authorized to handle the particular issue that you have. Some plumbers are particularly skilled in handling residential plumbing issues while others might specialize in commercial or industrial plumbing. The license of the plumber is also an important identifier of the skillset of the plumber. Plumbers with a Class I license are authorized to handle all types of plumbing in all buildings while Class II licensed plumbers can only carry out plumbing work on single-family dwelling homes. The other license categories are specifically issued for restricted project types and so it is necessary that you make sure that, asides from confirming the competence of the plumber you hire, you verify that the plumber is duly licensed for the job.

Some common estimates for plumbing services in Winston-Salem include:

Cost of Plumbing for Remodel or Home Addition
$3,790 - $4,898
Cost of Toilet Installation or Replacement
$133.29 - $143
Cost of Clearing Drain Clog or Blockage
$108 - $132.26
Cost of Bathtub Installation
$1,362 - $2,033
Cost of Gas Line Installation
$26.32 - $37.88
Cost of Septic System Installation
$6,385.76 - $ 7, 586
Cost of Septic Tank Cleaning or Pumping
$236.55 - $278.13
Cost of Sump Pump Installation
$739.20 - $1,062

Do You Offer Emergency Plumbing Services in the City of Winston-Salem?

Most plumbing issues require immediate attention, and as such, nearly all plumbing problems are emergencies. According to the U.S. Environmental Protection Agency, it is estimated that at least 10,000 gallons of water are wasted yearly, with over 10% of homes experiencing household leaks that waste up to 90 gallons per day. In Winston Salem, the base charge for water is at least $9.63 for the lowest meter size of 3/4 inches, so failing to address a leak in time could result in substantial extra charges for you.

The urgency of your problem might make you consider hiring just any plumber you can find. However, it is always important that you make sure that the plumber you hire can handle the emergency you have. Finding a plumber that can handle your emergency also means that you will need to find a plumber that is familiar with your location and can get to you on time.

You can use online resources from third-party sites like Yelp or Better Business Bureau to find plumbers in your area. However, it is important that you verify the license of any plumber before hiring.

Do You Carry the Necessary Insurance Policy for Plumbers in the City of Winston-Salem?

In compliance with the Winston-Salem Building Code, anybody that intends to carry out the business of plumbing within the city must file a bond with a value of no less than $2,500, and this bond is to be made payable to the state. In cases where the plumbing work is to be executed by a homeowner personally or someone that is regularly employed by the homeowner, a bond will not be required. A bond will also not be required by any person making minor repairs or replacements to an already existing plumbing system provided that the repairs will not disrupt the original waste or ventilating system and water supply.

Asides from the city regulations concerning plumbing insurance, it is generally advisable that you only hire plumbers that are properly insured. This is to ensure that you do not end up liable for any unforeseen accidents that occur in the course of the project or repairs. Hiring plumbers with an insurance cover will also make sure that you do not end up with medical bills for on-the-job injuries, or have to fork out extra money for repairs if any damage is done to your property by the plumber while the plumbing work is being done.

How to File a Complaint Against a Bad Plumber in the City of Winston-Salem

Home improvements often cost a lot of money and this has led a lot of shady individuals to create scams to try to fleece unsuspecting individuals of money. These individuals adopt a variety of techniques to try to con you out of your money, and some of the techniques used include:

  • Unsolicited Inspections and Doorstep Repairs: Individuals that use this technique often turn up to your doorstep uninvited offering to carry out repairs for you. Other times, they may offer to carry out an inspection for free, after which a problem is inevitably discovered and you will then be expected to pay for the repairs. In April 2021, an elderly couple was scammed of nearly $6000 when a doorstep home improvement contractor charged more than thrice the supposed value of work.
  • Carrying Out Shoddy or Incomplete Work: Another approach that scammers use is to charge you for some work and request payment upfront. After collecting payment, these contractors might fail to complete the work or end up doing shoddy work so that you will be forced to call them back. In some other instances, these scammers might purchase materials at a cheaper price than what was quoted and pocket the balance.

With the variety of techniques that scammers adopt, it is important that you take precautions to make sure you do not fall victim to these scams. Here are some techniques you can use to make sure that you hire only legitimate plumbers.

  • Ensure you verify the license of any plumber you intend to hire using the North Carolina Verify License Search portal.
  • Avoid unsolicited repair offers and doorstep contractors.
  • Before you hire a plumber ask for recommendations from friends, neighbors, or other trusted sources. You can also use veritable online sources to find plumbers in your area and always check reviews and rating scores.
  • Obtain references from the plumber you intend to hire and check out those references.
  • Obtain price estimates from at least 3 different sources before deciding. Make sure that the estimates you get are for the same type of work.
  • Insist on having a contract that details the entire agreement between you and the plumber.
  • Never pay more than 10% of the agreed cost of the project upfront.
  • Where possible, pay by credit card instead of cash or check as you may still be able to recover your money using a credit card.
  • Avoid being pressured into an immediate decision and always take your time to verify the plumber's credentials.

If you have been the victim of a plumbing scam in Winston-Salem, you can file a complaint with the North Carolina Department of Justice by calling (877) 566-7226 or filing an online complaint using the Department's General Consumer Complaint online form.